ISO14001認證之關鍵成功因素評估-以A電子公司為例

Evaluation of Critical Success Factors of ISO 14001 Certification: A Case Study from A Electronics Company in Taiwan

韓慧林、王貴民、李依庭、翁珮容、林意苒、梁慧珍
H. L. Hai, K. M. Wang, Y. T. Li, P. R. Weng, Y. R. Lin and H. J. Liang

實踐大學 資訊管理系

摘要

  隨著氣候不斷變遷,環保議題在全球化企業追求獲利之同時,已成為各組織營運之最優先考量因素。本研究以台灣電子相關企業通過ISO14001環境管理系統認證之成功模式為例,透過業界單位主管之深度訪談及分析,運用投票式權重評選模式計算權重值,找出關鍵成功因素,並排列優先順序,作為執行ISO14001認證專案之參考。

關鍵字:ISO14001環境管理系統、投票式權重評選模式、關鍵成功因素。

ABSTRACT

As the climate continues changing and environmental issues in the global enterprises while pursuing profitable, they have become a top priority of the organizations operating considerations. In Taiwan, the ISO14001 environmental management system certificated process of “the A electronics company” is taken as an example. Through in-depth interviews of the company’s top-manager of environmental department, we assess and analyze these success factors of ISO 14001 environmental management systems certificated and implemented. Using vote-ranking approach, we evaluate and calculate the priority number of environmental management factors. We will find out the critical success factors (CSFs) and set a standard operation procedure as the references to the environmental evaluation and management for ISO14001 certification or execution.

Keywords: Vote-Ranking Method; ISO14001 Environmental Management System; Critical Success Factors (Csfs)